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Latest Updates
Important Identify Database developments
16 June 2017. In response to feedback from customers, staff and researchers, we have made further enhancements to the Ringgold Types classifications.

Publishers
We have received many requests to make publishers more discoverable in the Identify Database and in response we have adopted the new Ringgold Type subject: /publisher.

So within each sector, we will have the ‘publisher’ subject, as follows:

• Academic/publisher (covers university presses)
• Corporate/publisher (covers commercial publishers)
• Government/publisher (covers central government publishers)
• Other/learnedpublisher (covers learned society publishers)
• Other/publisher (covers non-profit publishers)

Libraries
We have also received many requests to make libraries more discoverable in the Identify Database. In response, we have expanded the coverage of Ringgold Type subject: /library.

So within each sector, we will have the ‘library’ subject, for example:

• Academic/library (existing Ringgold Type)
• Corporate/library (new Ringgold Type)
• Government/library (existing Ringgold Type)
• Health/library (new Ringgold Type)
• Hospital/library (new Ringgold Type)
• Other/library (existing Ringgold Type)
• Public/library (existing Ringgold Type)
• School/library (new Ringgold Type)

With this change, academic libraries will now have their own Identify Records, and are no longer an Alternative Name for the institution they serve.

Full descriptions for each new Ringgold Type can be found here on our Customer Support site:
Ringgold Types

We are working on both these changes now and we hope to complete the work over the coming weeks. You will begin to see the expanded publisher and library Ringgold Types in database exports from Friday 16th June. They will be returned in the API v2.4 and you will also see them in Identify Online.

Please note this change does not impact our Identify Audit Service policies or processes, and audit clients will see no change in how we allocate Ringgold IDs to your audited records. Full documentation of the new Ringgold Types can be found here on our Customer Support site: http://support.ringgold.com/ringgold-types/

Location Information
Ringgold is aware that there are sometimes variances in the naming of world-wide cities, states and regions and so we are developing an authority file which will be validated against industry standard sources. The authority file will be used to provide enhanced location information for the Identify Database records. We will provide you with an update shortly with regard to implementation in the database.

Important changes to Ringgold Types classifications in the Identify Database
5 April 2017. In response to feedback from customers, staff and researchers, we have made some changes to the Ringgold Types classifications.

Schools
Previously we have included schools within the Academic sector as follows:
academic/school
academic/special

The Ringgold Types above have now been retired and a new Type sector created, School:
• school - Education establishments teaching to the end of K12, including preschools, kindergarten, nursery school, elementary, primary, middle and high schools and sixth-form colleges.
• school/special - Special schools teaching up to K12, 18-years, with special provision for students who are blind, have behavioural issues or any other disability.

We feel that this will help you with more accurate customer and prospect description and analysis. Please find below a link to the revised Ringgold Types documentation and also to the latest database statistics:
Ringgold Types
Ringgold Infographics

We will implement this change in Identify Online immediately and in the weekly database exports on Friday 7th April. 'school' and 'school/special' will also be returned in the API v2.4.

Publishers
We have received many requests to make publishers more discoverable in the Identify Database and in response, we have decided to introduce the new Ringgold Type subject: /publisher.

So within each sector, we will have the ‘publisher’ subject, for example:
Academic/publisher
Corporate/publisher
Other/learnedpublisher
Other/publisher

We are just starting work on this change and we hope to complete the work over the coming weeks. We will keep you up to date with progress on this change and will update the documentation on the Customer Support site when the change is fully implemented.

 
 
Customer Support
Ringgold User Group meetings for 2017
Ringgold announces the annual Identify Database User Group meetings for the coming year:
- UK Monday 4 December 2.00pm, London W1

Please click here for more information if you are interested in attending this free event.

Conferences
Meet with the Ringgold team at these industry events:

Frankfurt Book Fair
Germany, October 11-15 2017.
Find us in Hall 4.2, stand M85.

Get in touch to make an appointment info@ringgold.com

User Help
Support Site

Find our Customer Support site at support.ringgold.com

The site includes information and user guides for our complete array of services: Detailed explanations of Identify Database metadata, how to run reports from Identify Online and CDO, Identify Audit Files explained, ProtoView metadata, and much more. Answers for users as well as technical staff can be found on Ringgold Customer Support.

Training Video

Learn how to use Identify Online and see what it can do for you support.ringgold.com/identify-online-training-video

Infographics for September

Click here to download Ringgold's latest Infographics, which contains interesting visual metrics and statistics for the Identify Database and CDO.

Product Training

Are you sure your staff are getting the best out of our databases? Do you have new employees or are you new to Ringgold's services? Contact us to discuss your training requirements, including refresher and new-starter training, with our dedicated Customer Support Manager - we're always here to help.

Customer Bulletin

We produce a regular email bulletin with all the current Ringgold news and product developments. If you would like to be added to the mailing list, subscribe here.

Twitter
For the very latest technical updates and Ringgold news follow us on Twitter.

 
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